💼WORKBAY – Privacy Policy

🧾Last Updated: 10/12/2025

WORKBAY is a Pan-African Job Board and Freelance Marketplace connecting job seekers, freelancers, employers, and clients across Africa. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information.

🤝By creating an account or using WORKBAY, you consent to the practices described in this Privacy Policy:

1. Information We Collect

1.1. Information You Provide
We collect information that you voluntarily provide when you:
🔸Create an account
🔸Build a profile
🔸Post jobs or projects
🔸Submit proposals or apply for jobs
🔸Contact support
🔸Use payment services

This may include:
🔸Name
🔸Email address
🔸Phone number
🔸Country and city
🔸Profile details and skills
🔸Job or project posts
🔸CV/resume
🔸Payment details (processed securely through third-party providers)

1.2. Automatically Collected Information:
When you use WORKBAY, we may automatically collect:
🔸Device information
🔸IP address
🔸Browser type
🔸Pages visited
🔸Usage and activity logs
🔸Cookies and tracking data
This helps us improve WORKBAY performance and security.

1.3. Third-Party Information:
We may receive information from:
🔸Payment processors
🔸Social accounts (if you sign in using Google, Facebook, etc.)
🔸Identity verification services
🔸Marketing and analytics partners

2. How We Use Your Information
We use your information to:
🔸Create and manage your WORKBAY account
🔸Connect freelancers and job seekers with employers
🔸Process payments and verify transactions
🔸Improve platform features and user experience
🔸Provide customer support
🔸Monitor and prevent fraudulent or illegal activities
🔸Send updates, notifications, and promotional messages (you may opt out anytime)
We do not sell your personal information.

3. Legal Basis for Processing
We process personal data based on:
🔸Your consent
🔸Our contractual obligations to provide platform services
🔸Legitimate business interests (security, platform improvement)
🔸Compliance with applicable laws

4. Sharing Your Information
We may share your information with:
🔸Employers, freelancers, or clients you interact with
🔸Payment service providers
🔸Cloud hosting providers
🔸Analytics and marketing partners
🔸Regulatory or law enforcement authorities (only when legally required)
We do not share or sell user data to unauthorized third parties.

5. Cookies & Tracking Technologies
WORKBAY uses cookies to:
🔸Keep you signed in
🔸Optimize website performance
🔸Personalize content
🔸Analyze platform usage
You can disable cookies in your browser settings, though some features may not work properly.

6. Data Storage & Security
We store your information securely using industry-standard encryption and access controls.
However, no online platform is completely risk-free, so we cannot guarantee absolute security.
Users are encouraged to safeguard their passwords and account details.

7. International Data Transfers
Because WORKBAY operates across Africa, your information may be processed in multiple countries.
We ensure all data transfers comply with recognized data protection standards.

8. Your Rights
Depending on your country’s laws, you may have the right to:
🔸Access your personal information
🔸Update or correct your data
🔸Request deletion of your account
🔸Withdraw consent
🔸Restrict or object to processing
🔸Request a copy of your data
To exercise your rights, contact support at: support@workbay.online

9. Retention of Information
We keep user information only as long as necessary for:
🔸Providing services
🔸Legal compliance
🔸Resolving disputes
You may request deletion of your account at any time.

10. Children’s Privacy
WORKBAY is not intended for anyone under 18 years old.
We do not knowingly collect data from minors.

11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect improvements or legal requirements.
Updated versions will be posted on the platform with a new “Last Updated” date.
Continued use of WORKBAY means you accept the revised policy.

12. Contact Us
If you have questions or requests about this Privacy Policy, contact us at:
info@workbay.online